Shipping and Returns Policy

Shipping

Orders will ship via UPS Ground or United States Postal Service. Orders (except for special orders) will ship within 48 hours on weekdays. Tracking numbers will be emailed when shipped by UPS. Orders over $50 ship for free in the continental USA except for oversized/overweight items. Contact us for shipping costs on items over 70lbs. Orders under $50 ship with a flat rate of $5.95. International customers please contact us prior to ordering for shipping rates at AandSmusic@gmail.com or 308-874-6084. We are not allowed to ship some items internationally.

Expedited shipping is available. Please contact us for pricing.

Returns

Any returns must be made within 30 days of purchase. Contact must be made with Aliens And Strangers Music prior to returning any items. All returned items will be charged a 15% restocking fee. All returned items must be in the original packaging complete with all components including the warranty card, owner’s manual, etc., in new condition, with no signs of damage or wear, otherwise items will be refused and considered unfit for return. Return shipping must be paid by returner.

Qualified returns will be issued a refund for the purchase price, a store credit, or exchange for other items from the store. Items that qualified for free shipping will have the actual shipping cost deducted from the refund or credit amount.

Returns will not be accepted on Oversized/Overweight items or Special Orders.